SHIPPING POLICY

Our Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.luvmycozy.com

Privacy Policy

What information do we collect?

 

We collect information from you when you place an order or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or other information. You may, however, visit our site anonymously. 

 

What do we use your information for? 

 

Any of the information we collect from you may be used in one of the following ways:

  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)

  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

  • To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. Information provided may also be used to:

  • Administer a sweepstakes, giveaways, promotion, surveys or other site features

  • Send periodic emails

The email address you provide relating to an order or other activity on our site, may be used to send you information and updates pertaining to your order, as well as to send periodic emails containing promotions, offers, product updates, company news or other related information. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. 

 

How do we protect your information? 

We use encryption to protect information transmitted online. We also protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The computers in which we store personally identifiable information are kept in a secure environment. 

 

Do we disclose any information to outside parties? 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Children’s Online Privacy Protection Act Compliance We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older. Your Consent By using our site, you consent to our Privacy Policy.

 

Cookies 

 

Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website. 3rd party advertising companies may also use cookies for tracking purposes. Changes to our Privacy Policy If we change our Privacy Policy, we will post those changes on this page. Contact Information If you have any questions regarding this Privacy Policy please contact us.

Cookies: We use Cookies to analyze user activity in order to improve the Website. For example, using Cookies we can look at aggregate patterns like the average number of job searches that users perform. We can use such analysis to gain insights about how to improve the functionality and experience of the website. There’s an opt-out browser add-on that helps users make opting out incredibly easy and convenient to. We and third-party vendors use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-party cookies (such as Google advertising cookies) or other third-party identifiers together.

Interest-Based Online Advertising and Google Analytics

This section of our Privacy Notice provides details about interest-based online advertising (also called "targeted advertising", “remarketing”, or "behavioral advertising"), Google Analytics, and your choices with respect to this type of advertising.

We use Google Analytics’ 3rd-party audience data such as age, gender and interests to better understanding the behavior of our customers and work with companies that collect information about your online activities to provide advertising targeted to suit your interests and preferences. For example, you may see certain ads on this website or other websites because we contract with Google and other similar companies to target our ads based on information we or they have collected, including information that was collected through automated means (such as cookies and web beacons). These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts.

You may opt out of the automated collection of information by third-party ad networks for the purpose of delivering advertisements tailored to your interests, by visiting the consumer opt-out page for the Self-Regulatory Principles for Online Behavioral Advertising at http://www.aboutads.info/choices/ and edit or opt-out your Google Display Network ads’ preferences at http://www.google.com/ads/preferences/. Because those opt-out and preference control pages are specific to the individual browser used to visit it, and because that page is not operated by My Cozy, we are unable to perform the opt-outs on your behalf.

How We Use the Information We Collect

When we collect information from you, we may use it for a number of purposes, including to:

  • Process, manage, complete and account for transactions, including purchases and refund, exchange and layaway requests;

  • Provide our products and services to you and fulfill your gift card orders;

  • Identify your product and service preferences;

  • Improve merchandise selections and customer service;

  • Invite you to participate in customer research;

  • Notify you about new products, services, features, promotions, events and special offerings relating to products we think you will find valuable;

  • Provide customer support and respond to your requests, comments and inquiries;

  • Create and manage online accounts you establish;

  • Enroll you in and administer our loyalty and other rewards programs upon your request;

  • Administer your participation in promotions, contests and sweepstakes;

  • Verify your identity in certain instances (such as when you pay by check, return merchandise, or request a refund);

  • Protect against, identify and help prevent fraud, unauthorized activity, claims and other liabilities and minimize credit risk;

  • Comply with and enforce applicable legal requirements, industry standards, our policies; and

  • Operate, evaluate and improve our business (including developing new products and services, managing our communications, performing market research, and administering our Website).

We also may use the information in other ways for which we provide specific notice at the time of collection.

In addition, we use information collected online through automated means for purposes such as:

  • Customizing our users' visits to our website and mobile applications;

  • Delivering content (including advertising) tailored to our users' interests 

  • Measuring and managing the advertising effectiveness of our online and offline advertisements and events

 

We also use this information to help diagnose technical and service problems, administer our website and mobile applications, identify users of our Website and mobile applications, and gather demographic information about our users. We use clickstream data to determine how much time users spend on web pages of our websites, how users navigate through our websites, and how we may tailor our websites to better meet the needs of our users. In order for us to maintain the accuracy of your personal information and improve our communication with you, we may also supplement the information we collect with other public demographic information.

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